Privacy Policy

1. Information We Collect

We collect information to communicate with customers, respond to service requests, prepare estimates, schedule appointments, provide automotive services, and improve your experience with our business.

Personal Information

When you contact us, request an estimate, schedule a service, or communicate with our team, we may collect:

• Full name
• Email address
• Phone number
• Vehicle make, model, and year
• Requested service
• Appointment details
• Billing or transaction information when applicable
• Vehicle or project details for custom services such as vinyl wraps and starlight headliners
• Photos or other vehicle information you choose to provide
• Any information submitted through contact forms, emails, phone calls, or scheduling systems

Non-Personal Information

When you browse our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• General location information
• Website usage information

This information may help us understand website activity, improve performance, maintain website functionality, and provide a better user experience.

2. How We Use Your Information

Your information may be used for business purposes including to:

• Respond to inquiries and estimate requests
• Schedule and manage appointments
• Provide auto detailing and paint correction services
• Provide ceramic coating services
• Provide paint protection film services
• Provide automotive window tinting services
• Provide vinyl wrap services
• Provide starlight headliner services
• Prepare estimates based on your vehicle and requested work
• Communicate appointment or service updates
• Respond to customer support requests
• Maintain customer and service records
• Verify product or warranty information when applicable
• Process payments when applicable
• Improve our website and customer experience
• Maintain website security and functionality
• Comply with applicable legal and regulatory obligations

We do not sell your personal information to third parties.

3. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality and improve the user experience.

Cookies and similar technologies may help us:

• Remember user preferences
• Improve website performance
• Analyze website activity
• Understand how visitors interact with our website
• Support website functionality
• Maintain website security

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

4. Sharing Your Information

We may share personal information when reasonably necessary to operate our business, provide requested services, process transactions, maintain our website, or comply with legal obligations.

Information may be shared with:

• Website hosting providers
• Website maintenance providers
• Booking or scheduling providers
• Communication service providers
• Payment processors when applicable
• Analytics and website technology providers
• Product manufacturers or warranty providers when necessary for registration, verification, or warranty claims
• Professional advisers when reasonably necessary
• Government agencies, courts, law enforcement, or other legal authorities when required by applicable law

Third-party service providers that receive information on our behalf are expected to handle that information appropriately and use it only for the purposes associated with the services they provide.

5. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include:

• Secure website connections
• Password-protected systems
• Restricted access to customer information
• Secure payment processing through applicable third-party providers
• Website maintenance and security updates
• Reasonable controls over customer and business information

While we take reasonable steps to protect information, no website, internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide requested automotive services
• Prepare and manage estimates
• Process transactions
• Maintain appointment and service records
• Support warranty registration or verification where applicable
• Respond to customer questions or future service inquiries
• Maintain necessary business records
• Meet legal, accounting, tax, and regulatory requirements

When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it where appropriate.

7. Your Privacy Rights

Depending on applicable law and the circumstances of your request, you may ask us to:

• Provide access to personal information we maintain about you
• Correct inaccurate or outdated personal information
• Delete certain personal information where legally permitted
• Withdraw consent for future marketing or promotional communications
• Answer questions about how your information is collected, used, or shared

Some information may need to be retained where required for legal, tax, accounting, warranty, transaction, or legitimate business-record purposes.

To make a privacy-related request, contact us using the information provided below.

8. Third-Party Websites

Our website may contain links to third-party websites or services, including Google Maps, social media platforms, manufacturers, scheduling providers, payment providers, or other external resources.

These third-party websites and services operate independently from Legends Auto Spa. We are not responsible for their privacy practices, security, content, or handling of personal information.

We encourage you to review the privacy policies of third-party websites before providing personal information to them.

9. Children’s Privacy

Our website and automotive services are primarily intended for adults, vehicle owners, and individuals authorized to request, approve, or purchase services for a vehicle.

We do not knowingly collect personal information from children under the age of 13.

If you believe that a child under 13 has submitted personal information to us, please contact us so we can review the matter and take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or applicable legal requirements.

When changes are made, the updated Privacy Policy will be posted on this page with a revised Effective Date.

We encourage visitors to review this page periodically to remain informed about how personal information is handled.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact: